Are you sick of handing out refunds to unhappy clients?
Are you ready for more happy and loyal customers for your business?
Are you trying to get away from the day-to-day monotony of your business and back to your passion? AKA the real reason you started your business in the first place?
Hi there, I’m a Bay Area native working as an operations expert serving clients from Silicon Valley to San Francisco.
Simply put, I guide small business owners towards happier and more loyal customers for their businesses.
But here’s what I really do:
I immerse myself in small to midsize businesses. I partner with them to truly understand what lights them up. I go beyond the surface of “operations” and learn about the company’s mission, vision, and “why” to truly understand their bigger purpose in this world. Then I infuse that passion into their day to day operations. The results are magical.
Say goodbye to the overwhelm by downloading my FREE Standard Operating Procedure template.
Traditionally, creating standard operating procedures means writing sterile, mechanical, technical processes that get published in a company manual never to be seen again.
Just writing that makes me CRINGE!
I build operations differently.
“Verónica's operational and strategic expertise has been instrumental in guiding me in the process of scaling my business. Learning new systems to automate and document my processes has been invaluable, and I'm happy to be able to count on her as my Operations expert!"
“Verónica’s customer service and coaching skills are unparalleled. Not only is she adept in helping small business owners thrive, but she also does it all with professionalism and grace.”
“Verónica has been an excellent mentor and resource to me and my business. As a beginner on my entrepreneurship journey, she has helped mold and shape my business.”
“Verónica is a wonderful organizer, facilitator with a focus on development of people and organizations. Her ability to create and guide partners and participants through complex schedules, and handle all details flawlessly, is amazing. I love working and partnering with Verónica!”
“I am so thrilled to know and work with Verónica! She is an amazing woman, entrepreneur, and professional. In the time we have had to talk and get to know each other, she is constantly inspiring me to raise to higher levels.”
“Verónica is one of the most professional and creative people I have met in business. Her “Can do” attitude is inspiring and everyone can feel her positive energy as she enters the room.”
Verónica is always a step ahead in ensuring the success of our programs. She is a pleasure to work with and is an excellent communicator.”